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ServiceIO: Know more about us

The high-powered present business requires technology to be always available and uncompromising to scale your business. Serviceio validates your business to handle the twists and turns of technologies. We follow several management systems to work it out for you, help fill the gaps between professionals and clients, and foster associations to draw growth in business.  Management is the essence of our services. We offer seamless encounters with a user-friendly interface and return competency. Horizon for solutions, tempting startups and corporations, and simplification of operations for the clients altogether boost digital competitiveness.  Empower your business via the proper guidance and services with us at SERVICEIO

Outcome as a Service (OaaS)

Tech Sniper Skills

Modernization as a Service (MaaS)

Enterprise Solutions Management

Cloud, Automation & Security

Training & Learning

Wanna know more?Browse Company Profile or Contact Us

Our Services

IT Service Management
(ITSM)


Our expertise in ITSM enables businesses to streamline and optimize their IT services, ensuring enhanced efficiency and improved customer satisfaction. With our tailored solutions, you can establish robust service delivery frameworks, automate routine tasks, and empower your IT teams to focus on strategic initiatives to align IT with your business objectives.



IT Operations Management (ITOM)


We specialize in ITOM, which empowers organizations to proactively manage their IT infrastructure. Via our solutions, you can gain real-time visibility of your entire IT landscape, monitor performance, detect and resolve issues promptly, and minimize downtime. Our comprehensive approach encompasses network, server, application, and management, ensuring seamless operations and increased agility. 

 

Human Resources Service Delivery (HRSD)


Our HRSD solutions revolutionize the way businesses manage their HR processes. We offer an integrated platform that automates HR workflows, simplifies employee onboarding, manages employee data securely, and enables self-service capabilities. With our expertise, you can enhance employee satisfaction, improve compliance, and drive operational efficiencies to be more strategic with solutions. 

Governance, Risk, and Compliance (GRC)


At our company, GRC is a cornerstone of our services. We assist businesses in establishing robust governance frameworks, managing risks effectively, and ensuring compliance with regulatory requirements. Our tailored GRC solutions span across risk assessment, policy management, and compliance with regulatory requirements. Our GRC solutions span risk assessment and policy management.

 

Software project management
(SPM)


We will plan and lead your software projects to channel their required potential to bring out efficiency. By planning, implementing, monitoring, and controlling the projects. Our company will initiate a plan and develop concerning communications for clients. The entire process works following effective interactions, stakeholder management, and timelines for the project.

 

Customer service manager
(CSM)


Under CSM we try to understand the needs of the client and offer support via numerous channels like e-mail, phone, chat, etc. prioritizing issues based on consultancy.

A professional takes up agents within the organization to lead customer service. Provides you with the best service and support according to your issues.



Application Performance Management (APM)


In this field, our company has a strong track record of helping organizations optimize the performance of their applications. Expertise in monitoring, analyzing, and troubleshooting application performance issues across various platforms and technologies. APM expertise helps customers achieve user experience, and resource utilization, enabling organizations to identify and resolve bottlenecks efficiently. 

 

Artificial Intelligence for IT Operations (AIOPS)


Apply our knowledge to easily integrate AIOps solutions, fusing IT operations and artificial intelligence for outstanding productivity. AIOps perform basic tasks like identifying variations and anticipating eventual issues way before they arise by using cutting-edge algorithms. This proactive strategy will improve resource allocation, reduce downtime, and increase the dependability of system.

 

Industries We Serve

Telco

Manufacturing

Aerospace

IT Enterprise

BFSI

Travel & Hospitality

Healthcare

People love working with us

• Your experience with ServicelO — Worked with ServiceIO for a global BFSI Customer and few other T&M Engagements.Experience has been simply amazing. The Technical Expertise, attention to Detail has been really superb and the passion with which the resources have worked to achieve the desired results have been tremendous. The End Customer was very happy and this resulted in TechM winning additional Business.
• Any specific business value we helped you to achieve — The Event Reduction post the ITOM Solution Implementation has been commendable. Was able to achieve more than 93% reduction thus improving the operation Efficiency

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Sujeeth SunkuDelivery Head, Tech Mahindra

• Your experience with ServicelO — Worked with ServiceIO for a global BFSI Customer and few other T&M Engagements.Experience has been simply amazing. The Technical Expertise, attention to Detail has been really superb and the passion with which the resources have worked to achieve the desired results have been tremendous. The End Customer was very happy and this resulted in TechM winning additional Business.
• Any specific business value we helped you to achieve — The Event Reduction post the ITOM Solution Implementation has been commendable. Was able to achieve more than 93% reduction thus improving the operation Efficiency

avatar-1
Sujeeth SunkuDelivery Head, Tech Mahindra

• Your experience with ServicelO — Worked with ServiceIO for a global BFSI Customer and few other T&M Engagements.Experience has been simply amazing. The Technical Expertise, attention to Detail has been really superb and the passion with which the resources have worked to achieve the desired results have been tremendous. The End Customer was very happy and this resulted in TechM winning additional Business.
• Any specific business value we helped you to achieve — The Event Reduction post the ITOM Solution Implementation has been commendable. Was able to achieve more than 93% reduction thus improving the operation Efficiency

avatar-1
Sujeeth SunkuDelivery Head, Tech Mahindra

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